IntegriNet’s Remote Services Department is located right here in the Treasure Valley. This means you won’t be talking to someone in a foreign country. We also don’t outsource our remote services, instead using our own Service Engineers. Many of our engineers are Microsoft Certified Professionals, and each is highly trained and experienced.
IntegriNet’s Remote Services can handle all computer issues as long, such as server maintenance, workstation issues, etc. Authorized users can make unlimited calls to the helpdesk for a flat monthly fee.
A great benefit of the ticketing system is the ability to have record of all computer issues and to provide feedback on completed tickets, which helps us improve at serving you.